Your privacy is important to us. This page explains what personal information spo collects from Filipino players, how we use it, and how we keep it safe on spo.plus.
When you register and use spo.plus, we collect certain personal information that is necessary to operate your account and provide our services to you as a player in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address, which are required during the registration process. We also collect payment-related information such as your preferred payment method and transaction history, though we do not store full card numbers or sensitive financial credentials directly. When you use the platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience forall Filipino players on our platform.
The personal information we collect is used primarily to create and manage your spo account, verify your identity in line with Philippine regulations, and process your deposits and withdrawals in Philippine pesos. We use your contact details to send you important account notifications, security alerts, and updates about platform changes that may affect your experience. Your activity data helps us personalise the platform, recommend relevant games or betting markets, and ensure that responsible gaming tools are applied appropriately where needed. We may also use aggregated, anonymised data for internal analytics and platform improvement purposes, but this data cannot be used to identify you individually. We do not use your personal information for unsolicited marketing without your explicit consent, and you may opt out of any promotional communications at any time through your account settings.
spo does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud hosting providers, all of whom are bound by strict confidentiality agreements. In certain circumstances, we may be required to disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required by applicable law or a valid legal order. If spo undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance of any such change. All third parties who receive your data are required to handle it in accordance with applicable Philippine data privacy standards.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents may be kept for a minimum of five years following account closure to comply with anti-money laundering requirements. If you request account deletion, we will remove or anonymise your personal data within a reasonable timeframe, except where retention is required by law. You may contact our support team at any time to enquire about the specific retention period applicable to your account data. Once the retention period has elapsed, your data will be securely deleted or permanently anonymised so that it can no longer be linked to you.
spo.plus uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your device. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to use the service. We do not use third-party advertising cookies or cross-site tracking technologies that would share your browsing behaviour with external advertisers. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform features. For more information about how we use cookies, please visit the FAQ page where common questions about platform technology are answered.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal information held by spo. You may also object to the processing of your data in certain circumstances, or request that we restrict how your data is used while a complaint is being investigated. To exercise any of these rights, contact our support team directly and we will respond within the timeframe required by applicable law. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We take all data privacy concerns seriously and are committed to resolving any issues promptly and transparently.
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and spo.plus is encrypted using secure protocols to prevent interception during transmission. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data privacy obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform and your data. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations.
spo may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make significant changes, we will notify registered players via email or a prominent notice on the platform before the changes take effect. Your continued use of spo.plus after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your personal information. The date at the bottom of this page indicates when the policy was last updated, so you can always check whether any changes have been made since your last visit.
Last updated: 2025. This Privacy Policy applies to all players registered on spo.plus in the Philippines. For questions, contact [email protected].
Quick answers to what Filipino players most commonly ask about data and privacy.
No. spo does not sell, rent, or share your personal information with third parties for marketing purposes. Your data is only shared with trusted service providers who help us operate the platform, such as payment processors and identity verification partners, and all of them are bound by strict confidentiality agreements. We are committed to keeping your personal information private and secure at all times.
You can request access to, correction of, or deletion of your personal data by contacting the spo support team directly via email at [email protected]. We will respond to your request within the timeframe required under the Philippine Data Privacy Act of 2012. Please note that some data may need to be retained for legal or regulatory reasons even after an account deletion request. For more information about your rights, visit the FAQ page.
Yes. All payment transactions on spo.plus are processed through secure, encrypted channels and we do not store full card numbers or sensitive financial credentials on our servers. Our payment partners are required to meet strict security standards to protect your financial information. If you have questions about specific deposit methods available in the Philippines, visit the Deposit page for full details.
When you close your spo account, we will remove or anonymise your personal data within a reasonable timeframe. However, certain records such as transaction history and identity verification documents may be retained for up to five years to comply with Philippine anti-money laundering regulations. Once the required retention period has passed, all remaining data will be securely deleted. If you have concerns about your data after account closure, contact our support team at [email protected].
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